Hug A Star, Inc.

Frequently Asked Questions

If your question is not available in the FAQs below, feel free to reach out through the site’s messenger or by emailing us at support@hugastar.com.

How do I build my network of stars?

You add a person, or “star,” to your star list by either sending that person a hug or receiving a hug from someone.

What types of hugs can I send?

You can send photo or video hugs and you can caption them with text or audio.

How do I receive hugs from other users?

Hugs will appear in your hug reel on the ”Hugs” tab of the app. If you don’t have any hugs, consider sending a hug to someone first.